Our Returns Policy

Our Returns Policy is quite simple

 

If on receiving your eterna shirt you are not completely satisfied then you may return it to us at the address shown below.

If a manufacturing fault or defect appears at any time within 2 years we will replace the shirt with an equivalent item.

If you intend to return a shirt please please send an email first to returns@eternadirect.co.uk with the nature of the problem so we know to expect it enclosing your name and address and order number.

If you still have our original order confirmation email then it may be easier just to reply to that email using the REPLY button on your browser giving the reason for the return.

Woods Quality Menswear Ltd
Cranford House
32, Longton Road
Barlaston
Stoke-on-Trent
Staffordshire
ST12 9AA

Registered Number:  09459233
Registered in England at the above address.

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